Vendor Management

We assist businesses with vendor management. Whether that’s software, hardware, security, telephony or cloud, we take the headaches out of coordinating, renewing and claims.

Enjoy A Hands Off Approach To Managing Multiple Technology Vendor Relationships

At Proactive Technology Partners, we can manage all of your technology vendors under the one roof. We streamline the process, build strong vendor relationships and obtain great deals, making the process easy and saving you money.

Hardware Vendors

Computer hardware, such as servers, desktops, laptops, networking equipment, storage devices, and peripherals.

Software Vendors

Operating systems, produc licenses, renewals, Office 365, CRMs, ERPs, collaboration tools, and specialised industry-specific software.

Internet Service Providers (ISPs)

Internet outages, failovers, mobile devices. We assist businesses in selecting reliable ISPs that offer high-speed internet connectivity to support their business.

See What Our Customers Are Saying

Meredith Lewis
Meredith Lewis
26 July 2022
I have a very antiquated computer and software and Proactive have saved me more than once. I cannot speak highly enough of the service they provide.
Cathy Dowden
Cathy Dowden
16 October 2020
truly helpful and friendly response
Andrew Mackenzie
Andrew Mackenzie
13 October 2020
After contacting a few other IT crowds during Covid, none were able to find a solution to my issue with remote sessions.. Enter Proactive IT. Problem solved in less than an hour.
KPAC77
KPAC77
13 August 2020
Great service provided, with a thorough understanding of out IT system and needs. This group is truly proactive dealing with potential issues before becoming problematic.
John Temelli
John Temelli
10 September 2019
Great business and always fixing pc issues as soon as they arise and as soon as they can. After 20 years of it headaches they are just my go to fixit now. Couldn't be happier .
Marlin Medical
Marlin Medical
10 April 2019
We have worked closely with Proactive IT Solutions for many years. Proactive IT provide fantastic service and the team are always friendly and helpful, providing excellent support and advice within a short timeframe. We would have no hesitation recommending them.
Gabrielle Jenkins
Gabrielle Jenkins
10 April 2019
Proactive are attentive; I send them an email when I have an issue and receive a quick reply, they are very efficient. Their whole system for support and problem solving is uncomplicated and effortless. I feel I understand what is going on and what they are doing to help rectify any issues we have at any given time.
Michael Wheeler
Michael Wheeler
9 April 2019
We have partnered with the team at Proactive for IT Solutions for many years and would highly recommend their service and support. We couldn't run our business systems without them. Acacia Group
Tass Dimis
Tass Dimis
9 April 2019
highly recommend using Proactive IT for your business needs, they are professional, efficient, reliable and their work standards are high, I am always confident that they will complete our support inquiries in a short turn around. The consultants and Admin staff are friendly and easy to talk to.
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Streamlined Vendor Management Services

The specific vendors a business may require assistance with can vary depending on their industry, size, and specific IT needs.

We can help identify, evaluate, and establish relationships with the appropriate vendors to support a business’s technology infrastructure and operations effectively.

With years of trialing different vendors and building strong relationships, our client’s enjoy the benefit with discounted rates and premium support services.

How can Vendor Management Help Your Business?

IT Equipment Purchasing, Maintenance and Repairs

We provide services for purchasing, maintaining, and repairing IT equipment as part of our vendor management offering.

Application Support

Liaising with Application support teams to help maintain software updates & hotfixes, ensuring their smooth functioning and resolving any issues that may arise.

Licensing and Software Asset Management Vendors

We assist in managing software licenses and assets to maximise usage, compliance and cost efficiency.

Cloud Service Providers

Managing SaaS cloud infrastructure and platforms for businesses, from backups, telephony, Office 365 and other web based applications.

Telecommunications Providers

Procuring and managing faults with business phone systems, PBXs, handsets, mobile and network services.

AV Equipment

Working with vendors to setup AV equipment, including projectors, screens, sound systems, and video conferencing solutions.

Security Vendors

Coordinating and overseeing security solutions and services for protecting computers, laptops, servers & mobile devices.

Data Centers

Managing and maintaining data center facilities and infrastructure for efficient data storage and processing.

The Benefits of Vendor Management

Streamline Your Operations: Vendor management services optimise procurement processes, ensuring timely delivery of goods and services while reducing administrative burden.

Cost Savings: We negotiate favorable contracts, identifying cost-saving opportunities and pass these savings onto our clients.

Risk Mitigation: Effective vendor management minimises risks associated with vendor non-compliance, poor performance, or data breaches, ensuring business continuity and protecting sensitive information.

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