Business VoIP Phone Systems

Receive a hardware device designed for making and receiving VoIP calls, connected via an ethernet connection.

Access software apps that allow staff to make and receive VoIP calls using their computers, laptops, or mobile devices.

Integrate communication channels, including voice, video, instant messaging, and collaboration tools, into a single platform or system.

A pre-recorded virtual receptionist that greets callers and provides menu options to route calls to the desired destination or provide information.

Place incoming calls in a queue when all available lines or staff are busy, ensuring callers wait in an organised manner until an member of your team becomes available.

Record and store voice conversations for training, quality assurance, compliance, or documentation purposes.

Redirect incoming calls to alternate numbers or devices, ensuring calls are answered even when users are not at their desks.

Allow multiple participants to join a single call simultaneously, facilitating meetings, group discussions and collaboration.

Convert voicemail messages into audio files and send to designated email addresses, enabling staff to access and manage their voicemails conveniently.

Generate detailed reports and insights on your call metrics, such as call volume, call duration, and quality, to monitor and optimise phone system performance.

Integrate with mobile devices, allowing staff to make and receive calls using their smartphones or tablets as if they were calling from the landline number.

Integrate with customer relationship management (CRM) software, enabling automated call logging, screen pops with caller information, and improved customer interactions.