We review your existing technology, IT documentation, IT contacts and cyber insurances.
We review current backup infrastructure and provide feedback on if there’s room for improvement.
We analyse your IT network and provide recommendations from our network engineers.
We check & test that your critical hardware is connected to power redundancies such as a UPS and that alerts are setup.
We check that a static IP is set, that the internet connection is secured and performing optimally, and also ensuring that failover is setup.
Email & Website
Inspect your existing email setup, check that antispam and 2FA is configured and that your DNS and signed certificates are setup correctly.
Password & Security
We check that boith your administrator and user passwords & lockout policies are set per best practice.
We confirm that antivirus is configured on all servers, desktops and laptops, that that all licenses are renewed and software up-to-date.
We inspect all devices to ensure that the latest OS versions and security patches have been applied, and that all hardware is at no risk of failure.
We check that all software is the latest version, all browers are up-to-date and that Windows updates are properly managed via WSUS.
We check that VPN and RDP are correctly configured, data access is isolated and pose no security risk to your business.
We inspect your current business phone systems and ensure that you’re receiving the best VoIP service that’s available.
See What Our Customers Are Saying
Based on 12 reviews
26 July 2022
I have a very antiquated computer and software and Proactive have saved me more than once. I cannot speak highly enough of the service they provide.
16 October 2020
truly helpful and friendly response
13 October 2020
After contacting a few other IT crowds during Covid, none were able to find a solution to my issue with remote sessions.. Enter Proactive IT. Problem solved in less than an hour.
13 August 2020
Great service provided, with a thorough understanding of out IT system and needs. This group is truly proactive dealing with potential issues before becoming problematic.
10 September 2019
Great business and always fixing pc issues as soon as they arise and as soon as they can. After 20 years of it headaches they are just my go to fixit now. Couldn't be happier .
10 April 2019
We have worked closely with Proactive IT Solutions for many years. Proactive IT provide fantastic service and the team are always friendly and helpful, providing excellent support and advice within a short timeframe. We would have no hesitation recommending them.
10 April 2019
Proactive are attentive; I send them an email when I have an issue and receive a quick reply, they are very efficient. Their whole system for support and problem solving is uncomplicated and effortless. I feel I understand what is going on and what they are doing to help rectify any issues we have at any given time.
9 April 2019
We have partnered with the team at Proactive for IT Solutions for many years and would highly recommend their service and support. We couldn't run our business systems without them. Acacia Group
9 April 2019
highly recommend using Proactive IT for your business needs, they are professional, efficient, reliable and their work standards are high, I am always confident that they will complete our support inquiries in a short turn around. The consultants and Admin staff are friendly and easy to talk to.