IT Asset Management

We offer IT Asset Management as a service, where we handle the entire lifecycle of your technology assets. From procurement and deployment to maintenance and disposal, we ensure optimal utilisation, cost-efficiency, compliance, and security of your IT resources, allowing you to focus on your core business.

Unlock the Power of Your IT Assets: Let Us Handle the Tech, While You Handle Success

IT asset management is a crucial element for all businesses as it helps optimise the utilisation and performance of IT resources, ensures compliance with software licensing agreements, reduces costs by controlling unnecessary purchases, and enhances security by keeping track of vulnerabilities and updates. At Proactive Technology Partners, we have solid processes in place to smoothly manage all assets and have relationships with vendors to purchase goods at affordable rates.


We handle the purchasing of all your IT equipment and software, ensuring you get the best deals and highest quality products.

IT Assets

We take care of managing all your software licenses, ensuring compliance and optimising costs for your business.

Warranty Management

We track and manage all warranties for your IT devices, making sure you never miss a warranty claim and minimising downtime.

See What Our Customers Are Saying

Meredith Lewis
Meredith Lewis
26 July 2022
I have a very antiquated computer and software and Proactive have saved me more than once. I cannot speak highly enough of the service they provide.
Cathy Dowden
Cathy Dowden
16 October 2020
truly helpful and friendly response
Andrew Mackenzie
Andrew Mackenzie
13 October 2020
After contacting a few other IT crowds during Covid, none were able to find a solution to my issue with remote sessions.. Enter Proactive IT. Problem solved in less than an hour.
13 August 2020
Great service provided, with a thorough understanding of out IT system and needs. This group is truly proactive dealing with potential issues before becoming problematic.
John Temelli
John Temelli
10 September 2019
Great business and always fixing pc issues as soon as they arise and as soon as they can. After 20 years of it headaches they are just my go to fixit now. Couldn't be happier .
Marlin Medical
Marlin Medical
10 April 2019
We have worked closely with Proactive IT Solutions for many years. Proactive IT provide fantastic service and the team are always friendly and helpful, providing excellent support and advice within a short timeframe. We would have no hesitation recommending them.
Gabrielle Jenkins
Gabrielle Jenkins
10 April 2019
Proactive are attentive; I send them an email when I have an issue and receive a quick reply, they are very efficient. Their whole system for support and problem solving is uncomplicated and effortless. I feel I understand what is going on and what they are doing to help rectify any issues we have at any given time.
Michael Wheeler
Michael Wheeler
9 April 2019
We have partnered with the team at Proactive for IT Solutions for many years and would highly recommend their service and support. We couldn't run our business systems without them. Acacia Group
Tass Dimis
Tass Dimis
9 April 2019
highly recommend using Proactive IT for your business needs, they are professional, efficient, reliable and their work standards are high, I am always confident that they will complete our support inquiries in a short turn around. The consultants and Admin staff are friendly and easy to talk to.
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Why is IT Asset Management (ITAM) Important for a Business?

IT Asset Management (ITAM) provides businesses with better control, visibility, and optimisation of their IT resources, leading to improved financial performance, operational efficiency, and risk mitigation.

  1. Cost Control: Optimise asset usage, avoid unnecessary purchases, reduce costs.
  2. Inventory Management: Track location, condition, and availability of assets.
  3. Compliance and Licensing: Ensure proper licensing to avoid penalties.
  4. Improved Efficiency: Identify underutilised or obsolete assets for upgrades/replacements.
  5. Risk Management: Mitigate security risks with up-to-date systems and patches.
  6. Planning and Budgeting: Plan and budget effectively for future IT investments.
  7. Asset Lifecycle Management: Track asset from procurement to retirement, maximise lifespan.

What’s Included in Our IT Asset Management Process?


Our processes identify and catalogue your IT assets by inspecting all devices connected your network through scaning and monitoring tools.


We provide an extensive inventory of your IT assets, including asset type, specifications, location, and ownership details for efficient management.


We’ll label your IT assets with unique identifiers, such as barcodes or QR codes, to enable easy identification, tracking, and management.


We monitor and record the location, status, and changes associated with your business’s IT assets, ensuring accurate and up-to-date information is maintained.


We provide comprehensive asset management through the planning, procurement, deployment, maintenance, upgrades, & secure retirement or disposal.


We’ll perform periodic audits of your IT assets, ensuring alignment with records. We’ll also identify discrepancies that may violate compliance with your policies.


Our team appropriately decommissions and disposes of IT assets at the end of their lifecycle, adhering to environmental regulations and data security protocols.

Software Asset Management (SAM)

Our ITAM processes focus on managing software assets, including license tracking, software deployment, usage monitoring, and compliance management.

Warranty Claims

We’ll claim, manage and redeem any and all warranties on the event of any hardware or software failure. This involves working with vendors in getting hardware replaced or fixed.

What Does Procurement Mean?

For hardware: it’s the process of acquiring computers, laptops, servers, mobile devices, printers, etc, which involves activities such as vendor evaluation, purchasing, contract negotiation, and ensuring compliance with organisational policies and budgets.

For software: it’s the process of acquiring, tracking and managing software licenses, such as Windows operating systems, Microsoft Office licenses and other applications and ensuring compliance with their licensing terms, optimising license usage, reporting on unused licenses and avoiding vendor license violations.

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