Business Continuity Planning

Whether it’s a small technical problem or a natural event like a flood or hurricane, all issues have one thing in common – they suspend productivity and cost businesses money. Business Continuity Planning (BCP) mitigates risk & gets your business back online.

Safeguard Your Business with Effective Business Continuity Planning

At Proactive Technology Partners, we know a mishap can happen out of the blue and that is why it’s so important to have a proper data backup and disaster recovery plan (BDR) in place. More often than not, these failures happen without warning. Our BDR plans are all about getting data back online as quickly as possible.

Business Continuity Planning
Real-Time Backups

Real-time backups enable complete access to all business files in the event of a serious issue.

Business Continuity Planning
Off-Site Backup Copies

All business data is stored remotely off-site in a secured environment. So rest assured there are always copies of your most important files.

Business Continuity Planning
Fast Restores

In the event of an outage or malicious attack, all business-critical data is safely secured and easily restorable.

See What Our Customers Are Saying

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Gabrielle Jenkins
24 July 2025
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Proactive are attentive; I send them an email when I have an issue and receive a quick reply, they are very efficient. Their whole system for support and problem solving is uncomplicated and effortless. I feel I understand what is going on and what they are doing to help rectify any issues we have at any given time.
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Dana V
24 July 2025
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Excellent advise and service for ongoing monitoring of our devices to help identify if there has been a cyber security breach. All about prevention and being proactive rather than reactive after an event and losing data or worse money. Highly recommend
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Linda Gillon
8 July 2025
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John Paul Vicente was very helpful and patient with me doing setup of SharePoint. I am not great with computers so his patience was really appreciated.
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James Cook
8 July 2025
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Good service and problem solving. Proactive are there when we need them. Excellent IT partners.
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Roger Smith profile picture
Roger Smith
4 July 2025
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We have used Proactive's services for many years. This time we needed a replacement NAS server at a remote location. It was set up and delivered to our address then configured by remote access. Training was also provided by a polite, friendly and knowledgeable technician. I needed a little ongoing support which was provided as soon as requested. The unit is now working perfectly after a seamless remote installation. This is normal for Proactive. Well done again guys! Roger Smith, General Manager, Echidna Walkabout Nature Tours
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Fima Markovski
2 July 2025
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The staff were very prompt in replying to my concerns and were quick to meet the required deadline in getting the issue sorted.
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susannatnb “Na Na”
26 June 2025
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Great Support
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Leah Pinches profile picture
Leah Pinches
18 June 2025
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My hero's! Thank you for getting me back up and running so fast, as always.
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Bruce & Julie Armstrong
11 June 2025
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Professional, committed service. I was recommended by an associate and am keen to also recommend. Efficient, knowledgeable, patient and accessible service. Thank you Damien and Team!
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Absy (Absy)
8 May 2025
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Excellent and very professional
Business Continuity Planning

Why is Business Continuity Planning Crucial?

Although unexpected emergencies are unavoidable, having a strategic BDR in place can really make the difference between a few files lost and complete devastation.

Every business experiences downtime at some point or another, but the goal is to keep it as minimal as possible when it actually does happen. Our focus is all about saving data and minimising system downtime.

Compared to the cost of outages, a good BDR plan is an investment well worth it and can really help ease concerns.

Our team starts with a full assessment of your systems. By seeing where the vulnerabilities are immediately, we can get a complete picture of what exactly is needed.

What’s Included in Our Small Business IT Support Service?

IT Assessment
IT Infrastructure Resilience

Ensuring the strong and secure performance of your business’s IT infrastructure during disruptions. This includes assessing weaknesses, implementing backup measures, and designing systems to withstand potential threats.

backup recovery planning
Backup & Recovery Planning

Implementing strong data backup and recovery systems, including regular backups, data integrity checks, and restoration testing. Onsite and offsite backups, with weekly full backups and periodic backups for added protection.

IT Asset Management
IT Systems & Applications Recovery

Identify vital IT systems and apps, set recovery goals, and devise strategies for their restoration. We establish recovery procedures, set up failover systems, and conduct regular testing for fast restoration.

Network Resilience & Connectivity

Help design and implement reliable network architectures with backup connections to minimise downtime. Ensure network security with firewalls and intrusion detection to safeguard against cyber threats.

communication systems
Communication Systems

Establish redundant and reliable communication systems to facilitate internal and external communication during a disruption. This includes implementing alternate communication methods like VoIP and cloud-based collaboration tools.

Remote Access & Mobile Workforce

During significant outages, we can configure secure remote access solutions and deploy to mobile workforces, allowing employees to regain access to critical systems and data from anywhere, at anytime to resume productivity.

Disaster Incident Response

Collaborate with the organisation’s incident response team to handle IT-related incidents during a disruption. We assist in identifying and containing security breaches, restoring services, and implementing measures to prevent future incidents.

Testing and Training

Ensure regular testing and exercises of the BCP to assess its strength. We can organise drills, simulations, and training to ensure employees can execute the IT-related aspects of the plan effectively.

Documentation and Reporting

Assist in documenting the IT aspects of your business continuity plan, such as procedures, recovery plans, and system setups. We also ensure IT resilience reporting, recovery metrics, and compliance needs are met.

Customised Disaster Recovery

Has your business continuity plan actually been implemented and tested?

We have seen what happens when SMBs and healthcare facilities aren’t ready. It isn’t pretty.

Now is not the time to procrastinate. We build a solution that creates a formidable defense for mission-critical files, and also ensures security and compliance.

With decreased downtime, quickly get back to business if an outage occurs. Our onsite and cloud data backup solutions help decrease costs and increase productivity.

Proactive’s experienced team creates a custom plan to make sure you are protected at all times.

hardware and software

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