Business Continuity Planning

Whether it’s a small technical problem or a natural event like a flood or hurricane, all issues have one thing in common – they suspend productivity and cost businesses money. Business Continuity Planning (BCP) mitigates risk & gets your business back online.

Safeguard Your Business with Effective Business Continuity Planning

At Proactive Technology Partners, we know a mishap can happen out of the blue and that is why it’s so important to have a proper data backup and disaster recovery plan (BDR) in place. More often than not, these failures happen without warning. Our BDR plans are all about getting data back online as quickly as possible.

Real-Time Backups

Real-time backups enable complete access to all business files in the event of a serious issue.

Off-Site Backup Copies

All business data is stored remotely off-site in a secured environment. So rest assured there are always copies of your most important files.

Fast Restores

In the event of an outage or malicious attack, all business-critical data is safely secured and easily restorable.

See What Our Customers Are Saying

Meredith Lewis
Meredith Lewis
26 July 2022
I have a very antiquated computer and software and Proactive have saved me more than once. I cannot speak highly enough of the service they provide.
Cathy Dowden
Cathy Dowden
16 October 2020
truly helpful and friendly response
Andrew Mackenzie
Andrew Mackenzie
13 October 2020
After contacting a few other IT crowds during Covid, none were able to find a solution to my issue with remote sessions.. Enter Proactive IT. Problem solved in less than an hour.
13 August 2020
Great service provided, with a thorough understanding of out IT system and needs. This group is truly proactive dealing with potential issues before becoming problematic.
John Temelli
John Temelli
10 September 2019
Great business and always fixing pc issues as soon as they arise and as soon as they can. After 20 years of it headaches they are just my go to fixit now. Couldn't be happier .
Marlin Medical
Marlin Medical
10 April 2019
We have worked closely with Proactive IT Solutions for many years. Proactive IT provide fantastic service and the team are always friendly and helpful, providing excellent support and advice within a short timeframe. We would have no hesitation recommending them.
Gabrielle Jenkins
Gabrielle Jenkins
10 April 2019
Proactive are attentive; I send them an email when I have an issue and receive a quick reply, they are very efficient. Their whole system for support and problem solving is uncomplicated and effortless. I feel I understand what is going on and what they are doing to help rectify any issues we have at any given time.
Michael Wheeler
Michael Wheeler
9 April 2019
We have partnered with the team at Proactive for IT Solutions for many years and would highly recommend their service and support. We couldn't run our business systems without them. Acacia Group
Tass Dimis
Tass Dimis
9 April 2019
highly recommend using Proactive IT for your business needs, they are professional, efficient, reliable and their work standards are high, I am always confident that they will complete our support inquiries in a short turn around. The consultants and Admin staff are friendly and easy to talk to.
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Why is Business Continuity Planning Crucial?

Although unexpected emergencies are unavoidable, having a strategic BDR in place can really make the difference between a few files lost and complete devastation.

Every business experiences downtime at some point or another, but the goal is to keep it as minimal as possible when it actually does happen. Our focus is all about saving data and minimising system downtime.

Compared to the cost of outages, a good BDR plan is an investment well worth it and can really help ease concerns.

Our team starts with a full assessment of your systems. By seeing where the vulnerabilities are immediately, we can get a complete picture of what exactly is needed.

What’s Included in Our Small Business IT Support Service?

IT Infrastructure Resilience

Ensuring the strong and secure performance of your business’s IT infrastructure during disruptions. This includes assessing weaknesses, implementing backup measures, and designing systems to withstand potential threats.

Backup & Recovery Planning

Implementing strong data backup and recovery systems, including regular backups, data integrity checks, and restoration testing. Onsite and offsite backups, with weekly full backups and periodic backups for added protection.

IT Systems & Applications Recovery

Identify vital IT systems and apps, set recovery goals, and devise strategies for their restoration. We establish recovery procedures, set up failover systems, and conduct regular testing for fast restoration.

Network Resilience & Connectivity

Help design and implement reliable network architectures with backup connections to minimise downtime. Ensure network security with firewalls and intrusion detection to safeguard against cyber threats.

Communication Systems

Establish redundant and reliable communication systems to facilitate internal and external communication during a disruption. This includes implementing alternate communication methods like VoIP and cloud-based collaboration tools.

Remote Access & Mobile Workforce

During significant outages, we can configure secure remote access solutions and deploy to mobile workforces, allowing employees to regain access to critical systems and data from anywhere, at anytime to resume productivity.

Disaster Incident Response

Collaborate with the organisation’s incident response team to handle IT-related incidents during a disruption. We assist in identifying and containing security breaches, restoring services, and implementing measures to prevent future incidents.

Testing and Training

Ensure regular testing and exercises of the BCP to assess its strength. We can organise drills, simulations, and training to ensure employees can execute the IT-related aspects of the plan effectively.

Documentation and Reporting

Assist in documenting the IT aspects of your business continuity plan, such as procedures, recovery plans, and system setups. We also ensure IT resilience reporting, recovery metrics, and compliance needs are met.

Customised Disaster Recovery

Has your business continuity plan actually been implemented and tested?

We have seen what happens when SMBs and healthcare facilities aren’t ready. It isn’t pretty.

Now is not the time to procrastinate. We build a solution that creates a formidable defense for mission-critical files, and also ensures security and compliance.

With decreased downtime, quickly get back to business if an outage occurs. Our onsite and cloud data backup solutions help decrease costs and increase productivity.

Proactive’s experienced team creates a custom plan to make sure you are protected at all times.

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