Small Business IT Support Melbourne

Helping Melbourne’s Small Businesses With Their IT

Customised IT support services designed specifically for Melbourne’s small businesses, encompassing hardware, software, and network assistance that meets their unique needs and requirements.

IT support catered specifically for the unique challenges faced by Melbourne’s small businesses

At Proactive Technology Partners, we understand the immense stress that small businesses face regarding their IT needs. We have witnessed countless companies needing help to keep up with the ever-evolving technology landscape while trying to focus on their core business objectives. That’s why we offer comprehensive IT support services that cater specifically to the unique challenges faced by small businesses.

Premium Help Desk IT Support Services

Responsive IT support for small businesses, offering help with hardware, software, user accounts, and basic training to resolve any technical issues efficiently.

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Email & Communication Solutions

Setup and configure email systems, collaboration tools, and unified communication platforms to enhance communication and efficiency for small businesses.

Data Backup & Recovery Solutions

Implementation of reliable backup systems and procedures to safeguard vital business data, along with effective strategies for data recovery in case of loss or system malfunction.

See What Our Customers Are Saying

Meredith Lewis
Meredith Lewis
26 July 2022
I have a very antiquated computer and software and Proactive have saved me more than once. I cannot speak highly enough of the service they provide.
Cathy Dowden
Cathy Dowden
16 October 2020
truly helpful and friendly response
Andrew Mackenzie
Andrew Mackenzie
13 October 2020
After contacting a few other IT crowds during Covid, none were able to find a solution to my issue with remote sessions.. Enter Proactive IT. Problem solved in less than an hour.
13 August 2020
Great service provided, with a thorough understanding of out IT system and needs. This group is truly proactive dealing with potential issues before becoming problematic.
John Temelli
John Temelli
10 September 2019
Great business and always fixing pc issues as soon as they arise and as soon as they can. After 20 years of it headaches they are just my go to fixit now. Couldn't be happier .
Marlin Medical
Marlin Medical
10 April 2019
We have worked closely with Proactive IT Solutions for many years. Proactive IT provide fantastic service and the team are always friendly and helpful, providing excellent support and advice within a short timeframe. We would have no hesitation recommending them.
Gabrielle Jenkins
Gabrielle Jenkins
10 April 2019
Proactive are attentive; I send them an email when I have an issue and receive a quick reply, they are very efficient. Their whole system for support and problem solving is uncomplicated and effortless. I feel I understand what is going on and what they are doing to help rectify any issues we have at any given time.
Michael Wheeler
Michael Wheeler
9 April 2019
We have partnered with the team at Proactive for IT Solutions for many years and would highly recommend their service and support. We couldn't run our business systems without them. Acacia Group
Tass Dimis
Tass Dimis
9 April 2019
highly recommend using Proactive IT for your business needs, they are professional, efficient, reliable and their work standards are high, I am always confident that they will complete our support inquiries in a short turn around. The consultants and Admin staff are friendly and easy to talk to.
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Eliminate Lingering Technical Problems &  Increase Your Team’s Productivity

By partnering with us, businesses can expect a range of benefits that alleviate the burdens of managing their IT infrastructure and technical issues.

Our team of experts are well-equipped to provide tailored solutions that address the specific requirements of your industry.

Whether you operate in healthcare, real estate, accounting, or any other sector, we have the knowledge and experience to optimise your workflows and enhance productivity.

Get started today with a free IT assessment or booking an appointment.

What’s Included in Our Small Business IT Support Service?

Helpdesk Remote Desktop Support

Dependable over-the-phone help desk support for quick troubleshooting of IT problems via remote desktop.

Onsite Support

Our team provides onsite support, troubleshooting, and maintenance services at your business location, ensuring reliable IT assistance whenever you need it.

Telephony / VoIP Solutions

Spec reliable Voice over Internet Protocol (VoIP) systems for small businesses, providing affordable and adaptable communication via internet-based phone services.

Server & Desktop Management

Our services include the thorough administration of servers, desktops, laptops, tablets and mobiles. We handle updates, security patching, and user assistance for technical issues.

Network Setup & Configuration

Setting up and configuring secure local (LAN) or wireless networks (WLAN) for small businesses, including routers, switches, and access points, ensuring reliable connectivity.

Hardware & Software Procurement

We help small businesses choose, procure and setup reliable hardware devices (computers, servers, printers) and software licenses that fit their requirements and budget.

IT Security & Cyber Solutions

We can setup protection against online threats and system vulnerabilities, including firewalls, antivirus, malware detection, intrusion detection and prevention systems (IDS/IPS).

Cloud Services

Our cloud-based IT services offer small businesses scalable, flexible, and cost-effective solutions like cloud storage, applications, and Office 365, ensuring reliability and availability.

Software Installation & Updates

Setting up and keeping software applications up-to-date, ensuring they have the latest features, performance enhancements, and security updates.

IT Infrastructure Management

Oversight and management of small business IT infrastructure, including servers, network devices, storage systems, and other IT components.

Small Businesses IT Consulting

Expert guidance and advice provided to small businesses on IT strategies, technologies, and solutions that align with their goals and budget.

Scalability & Growth Planning

Consultation and planning for IT infrastructure scalability and growth to accommodate the evolving needs and expansion of small businesses.

Grow Your Business Without The Resistance of Tech Issues

With our assistance, you can rest assured that your technology will always be running optimally, up-to-date and scoped to align with your business goals.

We take the time to truly understand your business’s issues and develop IT services that propel your organisation forward.

By entrusting your IT needs to us, you can focus on what you do best: growing your business and achieving success.

  • Choose our IT support services for a dedicated partner committed to your business’s IT success.
  • Let us handle technology complexities while you focus on driving your company’s aspirations.
  • Together, we overcome modern business challenges and pave the way for sustainable growth.
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Trusted by over 50+ businesses

Schedule a Free IT Assessment Today

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Unlock your small business’s full potential by partnering with our Melbourne IT company today!