Telephony Solutions for Melbourne Small Businesses
Business VoIP Phone Systems
Business VoIP services are essential to staying connected. Communication is an integral part of any successful business, big or small. That’s why we make sure organisations have the most efficient, integrated and user-friendly communication systems available.
We Get Melbourne Businesses Connected with Advanced VoIP Phone Systems Powered by the Cloud
Traditional phone systems are a costly relic of the past. Today’s cloud PBX systems are cheaper, more flexible and easier to use. The right business phone solution can take communication to the next level by improving collaboration, boosting productivity, increasing mobility and enhancing customer relationships.
Enhance your business communication and streamline collaboration with our resiliant and scalable 3CX business telephony solutions.
Reliable Voice over Internet Protocol (VoIP) technology facilitates internet-based voice communication, ideal for small businesses seeking efficient and cost-effective phone systems.
A hosted private branch exchange (PBX) system that handles call routing, voicemail, and other phone system features without the need for physical hardware on-site.
See What Our Customers Are Saying
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Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Trustindex verifies that the original source of the review is Google. 
Powerful Phone Systems That Are Connected to The Cloud
Proactive proudly partners with 3CX to offer a complete system with all the bells and whistles.
This smartphone integrates with other platforms, such as Google and Office 365.
Whether onsite, on the move or working remotely, employees will have full access to low-cost phone communication from their mobiles and computers with seamless integration across devices.
It will become a key part of day-to-day operations, and it’s quite possible you may even wonder how you lived without it!
What’s Possible With Our VoIP Telephony Solutions?
Receive a hardware device designed for making and receiving VoIP calls, connected via an ethernet connection.
Access software apps that allow staff to make and receive VoIP calls using their computers, laptops, or mobile devices.
Integrate communication channels, including voice, video, instant messaging, and collaboration tools, into a single platform or system.
A pre-recorded virtual receptionist that greets callers and provides menu options to route calls to the desired destination or provide information.
Place incoming calls in a queue when all available lines or staff are busy, ensuring callers wait in an organised manner until an member of your team becomes available.
Record and store voice conversations for training, quality assurance, compliance, or documentation purposes.
Redirect incoming calls to alternate numbers or devices, ensuring calls are answered even when users are not at their desks.
Allow multiple participants to join a single call simultaneously, facilitating meetings, group discussions and collaboration.
Convert voicemail messages into audio files and send to designated email addresses, enabling staff to access and manage their voicemails conveniently.
Generate detailed reports and insights on your call metrics, such as call volume, call duration, and quality, to monitor and optimise phone system performance.
Integrate with mobile devices, allowing staff to make and receive calls using their smartphones or tablets as if they were calling from the landline number.
Integrate with customer relationship management (CRM) software, enabling automated call logging, screen pops with caller information, and improved customer interactions.
Enhance Your Team’s Communication Capabilities
As a hosted PBX (Private Branch Exchange) provider, Proactive takes care of all communication requirements.
Our advanced system removes the need to buy expensive hardware and software, pay for installation or manage and operate the system in-house.
These solutions enable everyone to work smarter, not harder and allow users to stay connected when they are not in the office via all the awesome capabilities it offers.
To see how a Proactive 3CX phone system can boost communication capabilities, just get in touch. Set up is a breeze and will take almost no time at all!
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